How Will This Affect Me?
Do I need to get involved?
NC State is working to create a new organization to provide business services across campus. We’ll develop a number of new Business Operations Centers (BOCs), each tailored to the needs of the colleges, departments and units they serve.
This is an incredibly complex task, involving hundreds of employees, thousands of transactions and millions of dollars. The simple fact is we can’t do this from the top down. NC State needs the active participation of everyone involved in business services to ensure we get it right the first time. You don’t have to be on a special team to get involved; email or call us to share your thoughts, ideas, concerns and advice.
The BOCs will make NC State more efficient and more responsive to the needs of the people who rely on business services. They will allow faculty to spend more time focusing on our core mission of education, research and extension and less time worrying over paperwork.
And they will ensure that our most important resource—our employees—have the tools, training and support they need to sustain the success of one of the nation’s most innovative institutions of higher learning.
Will my job be affected?
Everyone on campus will be affected by the changes in business operations, especially people who provide business services. In fact, if you work in business services, you’ll have a chance to help design a brand-new organization. If you come to work in a BOC, then you’ll also have a chance to help design your new job. If you remain in your college or department, you’ll have a chance to help design the new workflow and any other internal adjustments that need to be made.
Help us transform business services at NC State. Help us achieve the vision of BOCs providing world-class services to delighted customers.
What should I do now?
As the BOC project moves through the implementation phase, there will be many opportunities for employees to get involved. The implementation team has already tapped professionals from across campus to serve on a human resources task force and a finance task force. These teams, in turn, are drawing on employees who provide specific business services to serve on Process Improvement Teams.
Campus forums are planned and meetings may also be scheduled with your college, department or unit to receive information, input and assistance with this important effort.
Visit this site for updates, news and information about BOC planning and implementation. If you have questions or concerns, don’t keep them to yourself. Send an email to boc@ncsu.edu.
